Help & FAQ

Many games are free for everyone. Premium games, marked with a crown, are free for your first 3 days, and after that you get one free premium play a day. Beyond that, each play costs Tions (the price is shown on the game), or you can subscribe to play every game with no ads. TuuTap is supported by advertising, which we keep away from the games themselves, and by purchases.

No. Pick a game and press Play. There is nothing to download. You can sign in from your profile if you want to keep your progress on more than one device.

TuuTap is meant for people aged 16 and older. You do not need an account to play.

On our server. Your levels, Tions, Crystals, avatars and daily streak are kept for the browser you play in, and come back every time you return. Sign in from your profile to have the same progress on your other devices and browsers. Progress you have not played for 24 months is deleted.

If you have an account, sign in again and your progress comes back. Without an account, your progress belongs to this browser: if you cleared its cookies or played in private browsing, which forgets everything when you close the window, we cannot find it again.

Tions are TuuTap's coins. You earn them in many games, from daily rewards and from the Tion Mine on the Bonuses island, and you can buy them in the shop. Use them to get avatars, to play premium games and for extras inside some games. They cannot be exchanged for money.

You can cancel from the link in your Xsolla receipt e-mail; if you subscribed through a partner such as your mobile operator, cancel with them. Your subscription then ends at the end of the period you have paid for. For refunds, see our Refund policy.

Crystals are earned by completing bonuses on the Bonuses island and on some days of the daily rewards. You use them to build and improve the buildings on the island.

Every day you visit TuuTap, one reward is ready for you to collect. The rewards follow a seven-day week: Tions on some days, Crystals on others, and on two days a useful item for one of the games — a booster, a hint pack or a new look. Day seven holds the biggest reward of the week.

You can collect one reward per day. If you miss a day, nothing is lost — your week simply continues the next time you come. Your current streak and your longest streak are shown in your profile.

Tions let you choose avatars for your profile in the shop and play premium games. Crystals help you build and upgrade the buildings on the Bonuses island, which in turn give you more rewards. Items go straight into the game they belong to, ready the next time you play it.

Reload the page, and make sure your browser is up to date. Some games need a recent browser; on older phones a few games may not start. If it still does not work, write to us and tell us which game, device and browser you use.

Most browsers only allow sound after you tap the page. Tap or click inside the game once, and check that your device is not on silent. You can switch the menu sounds on or off in Settings, from your profile.

TuuTap starts in your device's language when it is one of ours. To change it, open your profile, tap the gear for Settings and pick a language.

Click Cookie preferences at the bottom of any page. You can accept or refuse advertising cookies at any time.